Assistance for Homeowners
Are You Experiencing Difficulties Making Your Monthly Payment?
In these turbulent economic times, we recognize that many people are experiencing financial hardship. In the unfortunate event of a job loss or a reduction in income that leads you to experience difficulties in making your monthly payment we want you to be informed about your options. Our primary goal is to keep you in your home and to this end we will work to find the most suitable solution that meets your immediate need.
As you may know, on March 4th, 2009 President Obama introduced the Making Home Affordable program designed to prevent people from losing their homes. With this plan, homeowners have two options that are intended to provide them with some relief by decreasing their monthly payments.
Home Affordable Refinance: For homeowners who have been making their monthly payments on time but are not able to take advantage of today’s low rates to refinance because their property value has declined.
Home Affordable Modifications: For homeowners who have experienced job loss, reduction in income or a rate increase and as a result are now struggling to make or have missed payments.
Financial Hardship Assistance at Your Fingertips
If you have already reached out to us and provided all of your current financial information, we ask that you remain patient while we determine your eligibility for these options. If you are considering reaching out to us, we first ask that you visit the following website to determine if you are indeed among those who may benefit from Making Home Affordable – http://makinghomeaffordable.gov (Please note that this is not a Guidance Residential website and thus utilizes terms like “borrowers”, “lenders”, “loans” and “interest” to describe all home financing transactions without properly distinguishing alternatives such as ours.)
Once you have visited the above site and made a determination on which option is right for you, please follow the below guidelines:
Refinance option – please call one of our qualified Account Executives at 866-484-3262 to explore a Relief or Streamline Refinance option.
Modification option – please be sure to download the modification forms that you’ll need to get started.To follow-up after submission of your forms or to speak with a modification specialist you may call us at 1-877-402-2043.
On either path to financial recovery our specialists are standing by to assist you. The objective will always be to work out a satisfactory arrangement that accommodates your circumstances and allows for the continuation of the co-ownership relationship.