Customer Service

For information on a pending application:

1-866-484-3262, prompt 1, 2
Monday - Friday, 9:00 am - 6:00 pm EST

For account information for an existing contract:

1-877-402-0537
Monday - Friday, 9:00 am - 6:00 pm EST

Payments can be sent to the address on the payment coupon or to the following address:

Guidance Residential, LLC
P.O. Box 20005
Owensboro, KY 42304-0005

Send us an Email:

Looking to Apply for a Purchase or Replacement Contract – Click Here and Apply Online

Select a Topic: