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Dear Guidance Team, I would like to thank you all for all your efforts during this process from pre-approval to final approval. Overall my experience was very positive, smooth and fast. I really appreciate your timely and prompt responses, detailed information and clarifications, and your overall professionality. Also, the platform was nice and provided clear next steps at each phase. Hope you all have a great weekend!
We had a wonderful experience with Guidance Residential. Mohammed Khalil helped us and guided us during our transaction. Khalil is extremely knowledgeable about the product and very helpful. Whenever we had a concern, he was always there to help. With his instant availability and product knowledge he was able to resolve our issue immediately. We felt very comfortable with the whole process and were very satisfied. Khalil has provided wonderful help and professional services.
We had a great experience with Guidance Residential. Mohammed Khalil our Account Executive guided us during this journey. Brother Khalil is knowledgeable about the product, always reachable, and very helpful. With his instant availability he was able to resolve our issue immediately and Al-Hamdolillah we closed earlier than we were required to. We felt very comfortable with the whole process. Thank you all Guidance team; Mohamed, Faye, Fredy, and Tarek.
Thank you Guidance Residential for helping us through our loan process in Islamic financing. Special thanks to Mohammed Khalil for being kind and courteous and the best customer service. May Allah bless you and your family.
We have completed the refinance process yesterday. I appreciate and thank your for all your work.